Terms and Conditions

Welcome to SumexTree Global Exports. By accessing and using our website, submitting enquiries, or placing orders with us, you agree to the following terms and conditions. Please read them carefully.

We provide custom and ready-made bag solutions for customers worldwide..All transactions, including pricing and shipping, are handled manually after the enquiry is received.

All product images, descriptions, and prices shown on the website are for reference only. We offer a wide variety of bags including jute bags, cotton bags, canvas bags, gift bags, non-woven bags, paper bags, velvet bags, shopping bags, drawstring pouches, and more.

Orders & Enquiries, To place an order, customers must first submit an enquiry form with relevant details.After reviewing your request, we will contact you with product options, pricing, customization details, delivery time, and payment terms.An order is considered confirmed only after mutual agreement and a formal confirmation from both parties.

Pricing & Payment ,All prices are provided manually based on your enquiry. Prices may vary depending on quantity, customization, material, and shipping destination. We do not accept online payments via this website. Payment details will be shared directly via email or invoice after order confirmation.

Shipping & Delivery We offer global shipping via air freight, sea freight, and trusted courier partners. Shipping time and costs depend on destination, product type, and order volume. We are not responsible for delays caused by customs clearance, natural events, or third-party logistics.

Custom Orders, For customized bags, the final product may vary slightly in size, color, or design due to material or printing limitations. Customers are responsible for reviewing proofs and confirming artwork before production begins. Custom orders are non-refundable and non-returnable unless there is a manufacturing defect.

Returns & Refunds,Since most of our products are made-to-order or customized, returns or refunds are not accepted unless: The product is defective or damaged during transit. There is a clear mismatch between the confirmed and delivered product. Any such issue must be reported within 3 days of receiving the order, with photos and order reference.

Intellectual Property, All content on this website, including images, text, logos, and designs, is the property of [Your Company Name] or its respective licensors. Reproduction or use of any content without written permission is strictly prohibited.

Limitation of Liability, We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.Our total liability in any case will not exceed the amount paid by the customer for the specific order in question.